"ESN and Eyepea have worked together to set up the European Commission’s new Europe Direct Contact Centre.
The need for a very open VoIP solution guaranteeing flexibility and independence for future developments was a strategic factor in the selection of Eyepea.
Eyepea was also able to provide very effective coaching, enabling ESN to integrate the Asterisk platform with the platform for management of requests from the 500 million potential European users of Europe Direct."
Christof Debaes, IT Manager
"The Vrije Universiteit Brussels (VUB) manages many international scientific projects. The VoIP solution of Eyepea has enabled us to cope with the associated international phone traffic. Moreover, many of our research associates spent long periods of time (>1month) in laboratories scattered around the world. Thanks to our SIP server, they can stay in close contact with their home environment without excessive costs."
Laurent Pinchart, IT Manager
"Semaphore switched to VoIP to replace its legacy proprietary PBX. Standard compliance and openness were major decision factors that made Eyepea being selected to install and configure an Asterisk-based PBX. Our IT staff had no previous experience with VoIP. Half a day of training provided by Eyepea were sufficient to design a VoIP handsets provisioning profile, create internal extensions and configure external ISDN lines. Our system administrators were then up and running, able to add the remaining internal extensions and complete the configuration process."
Jean-François Delcour, IT/IS Manager
"The solution proposed by Eyepea totally seduced us. The installation took place with the assistance of Eyepea who gave us all the necessary coaching to manage the system on our own afterwards. The solution is definitely very reliable and allowed us to make substantial savings using VoIP carriers. Migrating to VoIP with Eyepea happened without any glitch and the users’ feedback is extremely positive."