VICIdial is a set of programs that are designed to interact with the Asterisk Open-Source PBX Phone system to act as a complete inbound/outbound call center suite.
The agent interface is an interactive set of web pages that work through a web browser to give real-time information and functionality with nothing more than an internet browser on the client computer.
The management interface is also web-based and offers the ability to view many real-time and summary reports as well as many detailed campaign and agent options and settings.
Supervisor web interface
Agent web interface